Managed IT Operations

STS has a long and successful track record of managing the IT operations of domestic and multi-national enterprise customers. STS Managed IT Operations primary focus is on the network, desktop and data center services, but also include services such as the leasing of experts, selective out-tasking and full outsourcing projects.

About IT Operations Managed Services

STS International Inc. is a global Information Technology outsourcing and managed Services Company providing:

  • Infrastructure management and Data Center services
  • Operations process outsourcing and support center services
  • Software application development services
  • Network engineering, administration and provisioning services
  • Deployment and implementation services
  • Sustaining services, including:
    • Field Engineering Services
    • Field Technical Services and
    • Depot Repair Services

STS provides the full lifecycle of IT services, from consulting, procurement of hardware and software, project management, logistics management, installation, configuration and sustaining support services. STS has developed a proprietary service management solution that is known as the Managed Services Resource Planner (MSRP). This tool provides skill and availability matching services to project managers and includes our proprietary resource utilization reporting capability. The MSRP helps our team reduce costs, increase productivity and help our clients get maximum value from their information technology projects.

Our Services and Solutions
  • Leasing of Experts
  • Data Center Operations Strategy Consulting
  • Hardware/Software/Applications maintenance
  • Service Desk
  • Planning
  • Selective / Full Outsourcing
Customer Benefits
  • Fixed Or variable infrastructure, break & fix, blended technical skills and administration costs
  • Guaranteed SLAs, defined systems states
  • Adaptable and scalable model